AI agents and automation for businesses
An AI agent answers customers, organizes requests and fills in systems while your team handles what needs people. I build, integrate and monitor your company's agent, online, wherever you are.
What an AI agent can do
Tasks that repeat every day, follow clear rules and currently take up someone on the team.
WhatsApp customer service
Answers frequent questions at any hour and hands the conversation to a person when the subject calls for it.
Lead qualification
Asks the first questions, records the answers in the CRM and alerts the salesperson when the contact is ready.
Booking
Checks the calendar, offers times, books, confirms and reminds the customer.
Answers from your documents
Looks up the company's manuals, tables and policies to answer with the right information.
Automatic reports
Pulls data from spreadsheets and systems and sends the summary of the day or week.
Automation between systems
Moves information from one system to another without anyone copying and pasting.
How it works
The agent starts small, on a single task, and grows as it proves itself.
Mapping
I list the repetitive tasks and pick where to start: the one that takes the most time and depends least on judgment.
Pilot
The agent starts on a single task, with the team following its answers.
Tuning
I fix what it got wrong, fill in what was missing and define when it should call a person.
Integration
I connect the agent to WhatsApp, the calendar, the CRM or the company's system.
Monitoring
A report of what was handled, what was handed over and what needs to improve.
Safeguards built into the project
AI in customer service only works if the customer trusts the answer and the team stays in control.
- The agent introduces itself as a virtual assistant
- Handover to a human always available
- Answers limited to what the company has defined
- Customer data collection defined with you, with privacy law in mind
- Conversation history for review
- Tests with real cases before going live
Where it usually pays off
Businesses with a lot of repeated customer contact or a lot of information to organize.
Clinics and practices
Booking, confirming and rescheduling appointments.
Real estate agencies
Screening prospects and scheduling visits.
Retail and e-commerce
Order status, exchanges and product questions.
Service providers
Quote requests and scheduling technical visits.
Schools and courses
Enrolment and questions from students and parents.
Industry and agribusiness
Looking up manuals and procedures, and routine reports.
Tools and channels
The AI model is chosen by what the task needs: cost, speed and answer quality.
- AI models
- Channels
- Systems
AI agent questions
What is an AI agent?
It is a program that uses a language model to understand requests in text or audio and carry out tasks: answer, look something up in a system, book a time, fill in a record. Unlike a menu chatbot, it understands questions asked in many different ways.
How much does an AI agent cost?
There is the project cost (setup, integration and testing) and a monthly cost for using the AI model, which varies with the volume of conversations. Both are detailed in the proposal.
Does the agent replace my team?
That is not the idea. It takes over repetitive tasks, such as the same questions, confirmations and reminders, and leaves to the team whatever needs judgment and real conversation.
What if the AI gives a wrong answer?
The agent answers only from what the company has defined and is tested with real cases before going live. When it isn't sure or the subject is sensitive, it hands the conversation to a person. Conversations are logged for review.
Does it work on the company's WhatsApp?
Yes, through the WhatsApp Business API. The number stays the company's and the team can take over the conversation at any time.
Do I need to replace my current systems?
Usually not. The agent connects to what already exists (calendar, spreadsheets, CRM or an in-house system), as long as there is a way to integrate. If there isn't, I work out the best path with you.
Other services
Made by the same person, with one identity.
Drone filming
4K aerial footage for real estate, events, farms and mills.
Website design
Fast, mobile-first sites built to be found on Google.
Social media management
Instagram content I film and edit myself.
Custom software
Web systems, CRM, inventory and online booking sized to your company.
Drone filming is on location, in Ribeirão Preto and neighbouring cities: see the service area.
AI agent quote
Tell me which task takes most of your team's time. I'll reply with a pilot proposal.
Drone filming in Ribeirão Preto, Sertãozinho, Jardinópolis, Cravinhos, Serrana, Brodowski and Bonfim Paulista. Websites, software, AI agents and social media for clients anywhere.
- Response
- <24h
- Projects
- 150+
- Availability
- 24/7